Esteemed User, please, note that your messages will not be delivered to MTN recipients if your sender ID has not been registered, but your credit will be deducted. 
 
Therefore, we advise that you don't send a message on our platform if you have not confirmed your Sender ID has been successfully registered. This is to avoid wasting your hard-earned money unnecessarily.
 
Due to recent NCC regulations, messages sent to MTN Nigeria from 7pm will not be delivered till 7am till the next day. Please take this into consideration when sending messages.
 

There is no doubt that the restriction placed on DND numbers has greatly, negatively impacted on the the quality of SMS services across board. It has, over the past few years made a lot of people loose considerable confidence in bulk messaging and it day-to-day importance in information distribution.

There have been several complaints, since the implementation of Do-Not-Disturb (DND) in July 2016, by the GSM subscribers across all GSM networks. Most of the GSM subscribers had DND activated on their numbers by the GSM service providers without their consent which makes it impossible for them to receive bulk SMS text messages from any bulk SMS platform. That is what actually complicated the issue.

In most cases, subscribers attempt to deactivate DND on their numbers with the normal codes provided by GSM operators proved abortive mainly because the system returns a response saying the number is not on DND. In such a situation, the next step to take is to personally activate DND and then deactivate DND on the number(s) in question.

To begin with, what is DnD and how does it affect bulk SMS?

DND stands for 'Do not Disturb'. This is a system that blocks messages from certain sources from reaching phones. DnD was actually a Child of necessity at the time to correct abuse of bulk SMS services but which was not properly implemented.

The idea behind DND was to assist People to optionally opt out of non GSM-to-GSM messages. Originally Mobile phone Subcribers meant the services to, to a large extent prevent or atleast minimise promotional messages from the GSM Operators. however the policy has only being active on promotional, religious and other interest groups thereby causing alot of inconveniences to People and organizations.

Company now send messages to job Applicant who has previously (knowingly or unknowingly activated the DND services) thereby missing such important messages There have being reports of several other missed opportunities due to DND services.

At OneNairaSMS, we do our best to deliver your messages to everyone including to DND Subscribers, conditionally. To unsubscribe from DND, send ALLOW as SMS through the DND line to 2442. This process may a few days before the phone number is successfully removed.

Here is a list showing DND Deactivation codes for all the GSM networks in Nigeria.

  • For 9MOBILE (OLD ETISALAT) - START to 2442

Steps To Take: To deactivate Do-Not-Disturb on your 9mobile (Old Etisalat) number, you need to send START to 2442 and wait for 24 hours.

  • For MTN - ALLOW to 2442

Steps To Take: To deactivate Do-Not-Disturb on your MTN number, you need to send ALLOW to 2442 and wait for 24 hours.

  • For GLO - ALLOW to 2442

Steps To Take: To deactivate Do-Not-Disturb on your GLO number, you need to send ALLOW to 2442 and wait for 24 hours.

  • For AIRTEL - ALLOW to 2442

Steps To Take: To deactivate Do-Not-Disturb on your AIRTEL number, you need to send ALLOW to 2442 and wait for 24 hours.

If you receive a response that DND is not activated on your number, then follow the steps below:

  • For ETISALAT numbers, text STOP to 2442, then text START to 2442.
  • For MTN numbers, text STOP to 2442, then text ALLOW to 2442.
  • For GLO numbers, text STOP to 2442, then text ALLOW to 2442.
  • For AIRTEL numbers, text STOP to 2442, then text ALLOW to 2442.

In order to check the status of your GSM number, you can text STATUS to 2442.

If you are still having bulk SMS message delivery issues, you can switch off your telephone, remove the SIM card. Then, insert the SIM card, switch on the phone and wait for 24 hours.

IMPORTANT INFORMATION: Please note that it takes 24 hours after completing the deactivation process before your number(s) will be fully deactivated.